Trade Terms & Conditions
Combined Salon Supplies Ltd (CSS)
1. Application & Payment
These Terms & Conditions apply to purchases made from Combined Salon Supplies Ltd (CSS) by Hairdressers, Barbers, Beauty Therapists, Salons and other trade or business customers.
By purchasing from CSS, the customer agrees to these Terms & Conditions.
Payment is due in full at the time of purchase.
If payment is outstanding, CSS may require any outstanding amount to be paid before accepting further purchases or orders. CSS may also recover reasonable costs incurred in recovering overdue amounts, including reasonable debt collection and legal costs.
2. Prices, Products & Availability
Prices are those displayed or quoted by CSS and exclude GST unless otherwise stated.
All products are subject to availability. CSS may correct obvious errors in pricing, product descriptions or other information.
Product descriptions, packaging and images may change from time to time as manufacturers update their products.
Customers are responsible for ensuring that products are suitable for their intended professional or business use and for following all manufacturer instructions and warnings.
3. Title to Goods
Ownership of goods remains with CSS until payment has been received in full for those goods and any other amounts owed to CSS.
4. Returns, Damaged & Incorrect Goods
Change-of-mind returns are not accepted by CSS.
Customers must notify CSS within 10 days of the invoice date if goods are damaged or if incorrect goods have been supplied, and so that CSS can promptly investigate.
Incorrect goods should be returned unopened and unused, in their original and undamaged packaging, in saleable condition and accompanied by proof of purchase.
CSS will assess the issue and, where appropriate, arrange a replacement, credit or other appropriate remedy.
5. Faulty Goods & Warranty
Hair, Beauty & Other Consumable Products
Customers should report damaged or defective products to CSS as soon as reasonably practicable, and preferably within 10 days of the invoice date.
Proof of purchase will be required.
Furniture
Furniture is covered by a 12-month warranty against mechanical faults, including hydraulic mechanisms.
The warranty does not cover normal wear and tear, accidental damage, misuse or damage caused by failure to follow manufacturer instructions.
Proof of purchase will be required.
Electrical Products
Electrical products are covered by the applicable manufacturer's warranty, subject to the manufacturer's warranty terms.
Where CSS provides a specific warranty period for a product, that warranty period will apply.
The manufacturer's warranty may not cover consumable parts subject to normal wear and tear, including blades, foils and filters, or damage to cords, accidental damage, misuse or failure to follow manufacturer instructions.
Proof of purchase will be required.
CSS may require goods to be returned for assessment.
Where a fault is confirmed, CSS will provide an appropriate remedy in accordance with the applicable warranty and New Zealand law.
For further information about electrical products, please refer to CSS's Electrical Warranty & Returns policy.
6. Business Transactions & Consumer Guarantees Act
The customer confirms that it is acquiring the goods from CSS for the purposes of its trade or business and that both the customer and CSS are in trade.
Where permitted by section 43 of the Consumer Guarantees Act 1993 (CGA), CSS and the customer agree that the CGA will not apply to the supply of goods under these Terms & Conditions.
The customer acknowledges that it has had the opportunity to consider these Terms & Conditions before purchasing and agrees that it is fair and reasonable for the parties to contract out of the CGA.
Nothing in these Terms & Conditions excludes or limits any rights or remedies that cannot legally be excluded or limited.
7. Liability, Privacy & Governing Law
CSS's liability is subject to applicable New Zealand law.
CSS handles personal information in accordance with the Privacy Act 2020 and its Privacy Policy.
These Terms & Conditions are governed by the laws of New Zealand.
CSS may update these Terms & Conditions from time to time. The Terms & Conditions applying at the time of purchase will apply to that purchase.